Visma e-conomic Outage History
Visma e-conomic is up right nowPingoru has recorded 64 incidents for Visma e-conomic: 61 in the last 12 months and 14 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 108 of 720 (15%) |
| May 2026 | 3 | 2 of 744 (0%) |
| June 2026 | 3 | 16 of 720 (2%) |
| July 2026 | 5 | 346 of 744 (46%) |
| August 2026 | 6 | 199 of 744 (27%) |
| September 2026 | 4 | 26 of 720 (4%) |
| October 2026 | 4 | 46 of 584 (8%) |
Incidents, newest first
Major April 13, 2026 Vi oplever forsinkelser i e-conomic / We are experiencing slowdowns in e-conomic 1h 51m Other
Started Apr 13, 2026, 06:22 AM UTC· resolved Apr 13, 2026, 08:14 AM UTC
- identified Apr 13, 2026, 06:22 AM UTC
Vi oplever, at der kan være forsinkelser i e-conomic. Der bliver arbejdet på højtryk for at løse udfordringerne. Vi beklager ulejligheden. --- We are experiencing that there may be slowdowns in e-conomic. We are working on resolving the issue as fast as possible. We apologize for the inconvenience.
- identified Apr 13, 2026, 07:35 AM UTC
Der kan være tidspunkter, hvor login ikke er muligt. Vi arbejder alle mand om dæk for at løse udfordringerne. --- There may be times when login is not possible. We are working on resolve the issues.
- monitoring Apr 13, 2026, 07:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 08:14 AM UTC
This incident has been resolved.
Minor April 10, 2026 Løn: Oprettelse af medarbejdere er i øjeblikket ikke mulig / Creation of an employee is currently not possible. 3h 16m Løn i e-conomic
Started Apr 10, 2026, 07:58 AM UTC· resolved Apr 10, 2026, 11:14 AM UTC
- investigating Apr 10, 2026, 07:58 AM UTC
Vi oplever i øjeblikket udfordringer med at oprette medarbejdere. Vi arbejder på at finde en løsning hurtigst muligt. --- We are currently experiencing issues creating employees. We are working on a solution as quickly as possible.
- identified Apr 10, 2026, 09:05 AM UTC
Opslag i CPR-registeret er ikke muligt pt., men medarbejderen kan oprettes i Løn, hvis oplysningerne udfyldes manuelt. -- CPR register lookup is currently not available, but the employee can be created in Payroll if the information is entered manually.
- resolved Apr 10, 2026, 11:14 AM UTC
Udfordringen er blevet løst, og det er nu igen muligt at foretage opslag via. CPR-registret. --- The issue has been resolved, and it is now once again possible to perform lookups via the CPR register.
Major April 8, 2026 Vi oplever på nuværende tidspunkt, at e-conomic platformen kan være utilgængelig eller langsom / We are currently experiencing that the e-conomic platform may be unavailable or slow. 3h 2m Journals, Admin, Invoice, orders & quotes, SmartInbox / Inbox and 2 more
Started Apr 08, 2026, 09:12 AM UTC· resolved Apr 08, 2026, 12:14 PM UTC
- investigating Apr 08, 2026, 09:12 AM UTC
Vi arbejder med alle mand ombord og undersøger udfordringen nærmere. Vi beklager de udfordringer det giver --- We are working intensively to investigate the issue further. We apologize for the challenges this causes.
- monitoring Apr 08, 2026, 09:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 12:14 PM UTC
This incident has been resolved.
Notice March 31, 2026 MitID er utilgængeligt / MitID is unavailable 3h 45m
Started Mar 31, 2026, 08:09 AM UTC· resolved Mar 31, 2026, 11:55 AM UTC
- investigating Mar 31, 2026, 08:09 AM UTC
Der er pt. generelle udfordringer med at MitID ikke er tilgængeligt. Du kan følge status her: https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/mar/driftsforstyrrelser-mitid-3 e-conomic er ikke direkte påvirket af dette, men forvent udfordringer ved aktivering af Firmakort og e-fakturaer, mens MitID ikke fungere. --- There are currently general challenges with MitID not being available. You can follow the status here: https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/mar/driftsforstyrrelser-mitid-3 e-conomic is not directly affected by this, but expect perturbation in activating paymeny cards and e-invoices, while MitID is not functioning.
- resolved Mar 31, 2026, 11:55 AM UTC
MitID har løst udfordringen, og aktivering af Firmakort og e-fakturaer fungere derfor igen i e-conomic. Igen takker vi for jeres tålmodighed. Fortsat rigtig god dag. --- MitId has resolved the issue, and activating paymeny cards and e-invoices are again possible in e-conomic. Once again, we thank you for your patience. Have a great day.
Minor March 26, 2026 Vi oplever, at dokumenter ikke modtages i Inbox / We are experiencing that documents are not being received in Inbox 3h 16m SmartInbox / Inbox
Started Mar 26, 2026, 12:47 PM UTC· resolved Mar 26, 2026, 04:03 PM UTC
- investigating Mar 26, 2026, 12:47 PM UTC
Vi arbejder intensivt på at få nye dokumenter ind i Inbox. Når fejlen er rettet, bør dokumenterne være synlige i Inbox, og det bør ikke være nødvendigt at indsende dem igen. --- We are working intensively to ensure that new documents appear in Inbox. Once the issue has been resolved, the documents should be visible in Inbox, and it should not be necessary to resubmit them.
- monitoring Mar 26, 2026, 02:14 PM UTC
Vi har implementeret en løsning og overvåger situationen nøje. --- We have implemented a solution and are monitoring the situation closely.
- resolved Mar 26, 2026, 04:03 PM UTC
This incident has been resolved.
Minor March 3, 2026 Momsopgørelsen kan vise blankt skærm / The VAT statement may display a blank screen 1h 13m Other
Started Mar 03, 2026, 01:52 PM UTC· resolved Mar 03, 2026, 03:06 PM UTC
- monitoring Mar 03, 2026, 01:52 PM UTC
Brugere der har en integration til SKAT, kan opleve, at momsopgørelsen ikke åbner, og at der vises en blank skærm. Vi holder øje med situationen. --- Users who have an integration with SKAT may experience that the VAT report does not open and that a blank screen is displayed. We are monitoring the situation.
- resolved Mar 03, 2026, 03:06 PM UTC
Det ligner, at løsningen er faldet på plads, og rapporten virker igen. Udfordringen var formentlig på SKATs side på grund af overbelastning af deres system. --- It looks like the issue has been resolved and the report is working again. The problem was most likely on SKAT’s side due to system overload.
Minor February 24, 2026 Løn: Der opleves i øjeblikket problemer med godkendelse af lønkørsel / Payroll: Issues affecting payroll approval 2h 9m Løn i e-conomic
Started Feb 24, 2026, 09:44 AM UTC· resolved Feb 24, 2026, 11:54 AM UTC
- investigating Feb 24, 2026, 09:44 AM UTC
Vi oplever i øjeblikket, at det ikke er muligt at godkende lønkørsler. Vi arbejder på at løse udfordringen, og vi forventer, at den bliver løst inden for kort tid. Vi beklager den ulejlighed, dette måtte medføre. --- We are currently experiencing issues affecting payroll approval. Our team is working on resolving the issue, and we expect it to be resolved within a short time. We apologize for any inconvenience this may cause.
- investigating Feb 24, 2026, 11:53 AM UTC
Udfordringen er nu løst, og det er igen muligt at godkende lønkørsler. Vi beklager ulejligheden. --- The issue has now been resolved, and it is once again possible to approve payroll runs. We apologize for the inconvenience.
- resolved Feb 24, 2026, 11:54 AM UTC
This incident has been resolved.
Major February 16, 2026 Det er på nuværende tidspunkt ikke muligt at gennemføre onlinebetalinger med Firmakort / Online payments with the Company Card are currently unavailable 3h 16m Payment Card / Firmakort
Started Feb 16, 2026, 09:08 AM UTC· resolved Feb 16, 2026, 12:24 PM UTC
- investigating Feb 16, 2026, 09:08 AM UTC
Vi oplever i øjeblikket, at det ikke er muligt at gennemføre onlinebetalinger med kortet tilknyttet produktet Firmakort. Det er fortsat muligt at foretage betalinger fysisk i butikker. Der arbejdes på at løse udfordringen hurtigst muligt, og vi beklager ulejligheden. --- We are currently experiencing an issue that prevents online payments with the card linked to the PaymentCard. It is still possible to make payments in physical stores. We are working to resolve the issue as quickly as possible and apologize for the inconvenience.
- identified Feb 16, 2026, 09:37 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 16, 2026, 12:24 PM UTC
Fejlen er nu blevet løst, og det er igen muligt at foretage onlinebetalinger. --- The issue has now been resolved, and online payments are working again.
Notice February 10, 2026 e-conomic oplevede et kort nedbrud –
Started Feb 10, 2026, 02:30 PM UTC· resolved Feb 10, 2026, 02:30 PM UTC
- resolved Feb 11, 2026, 09:35 AM UTC
e-conomic experienced a brief outage. This meant that there were issues logging into the application as well as using the program itself. e-conomic oplevede et kort nedbrud. Det betød, at der var problemer med at logge ind i applikationen samt brugen af selve programmmet.
Minor February 6, 2026 Løn: Vi oplever at posteringer ikke bliver oprettet for lønkørsler / Payroll: We are experiencing that entries are not being created for payroll runs. 3d 5h Løn i e-conomic
Started Feb 06, 2026, 09:18 AM UTC· resolved Feb 09, 2026, 03:00 PM UTC
- investigating Feb 06, 2026, 09:18 AM UTC
På nuværende tidspunkt bliver posteringer ikke automatisk oprettet i kassekladden for de oprettede lønkørsler. Vi arbejder på højtryk på at rette fejlen og sigter mod at få posteringerne oprettet hurtigst muligt. Vi undskylder for de gener, som fejlen medfører. --- At the moment, entries are not being automatically created in the cash journal for the created payroll runs. We are working at full speed to fix the issue and aim to have the postings created as soon as possible. We apologize for the inconvenience caused by this issue.
- resolved Feb 09, 2026, 03:00 PM UTC
Fejlen er nu blevet rettet. Posteringerne er automatisk oprettet i kassekladden med deres respektive dokumenter. Skulle du imod forventning opleve andet, anbefaler vi, at du kontakter vores support, så vi kan undersøge, hvad der er galt. Vi beklager endnu en gang ulejligheden. --- The issue has now been resolved. The entries have been automatically created in the journal with their respective documents. If, contrary to expectations, you experience anything else, we recommend that you contact our support so we can investigate what is wrong. We apologize once again for the inconvenience.
Minor February 2, 2026 Bank workflows driller for nogle af vores brugere / Bank workflows are not working for some of our users 2h 57m Bank Reconciliation
Started Feb 02, 2026, 11:08 AM UTC· resolved Feb 02, 2026, 02:06 PM UTC
- investigating Feb 02, 2026, 11:08 AM UTC
Nogle brugere oplever i øjeblikket, at bank workflows ikke bliver gennemført. Workflows snurrer i bankafstemningen, og posteringerne bliver ikke oprettet. Vi arbejder på at rette fejlen hurtigst muligt. --- Some users are currently experiencing that bank workflows are not being completed. The workflows keeps loading in bank reconciliation, and the entries are not being created. We are working to resolve the issue as quickly as possible.
- resolved Feb 02, 2026, 02:06 PM UTC
Fejlen er løst, og det er igen muligt at udføre bankworkflows i bankafstemningen. --- The issue has been resolved, and it is once again possible to execute bank workflows in the bank reconciliation.
Minor January 30, 2026 Det er på nuværende tidspunkt ikke muligt at oprette demoaftaler / It is currently not possible to create demo agreements. 18h 15m Other
Started Jan 30, 2026, 01:29 PM UTC· resolved Jan 31, 2026, 07:45 AM UTC
- investigating Jan 30, 2026, 01:29 PM UTC
Det er ikke muligt at oprette demo-aftaler på nuværende tidspunkt. Vi arbejder på at løse det hurtigst muligt. Det påvirker ingen allerede oprettede aftaler. --- It is not possible to create demo appointments at the moment. We are working to resolve this as quickly as possible. This does not affect any agreement that have already been created.
- monitoring Jan 30, 2026, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2026, 07:45 AM UTC
This incident has been resolved.
Minor January 30, 2026 Driftsforstyrrelser hos SKAT gør man ikke kan tilføje Løn pt / Operational disruptions at SKAT mean that it is currently not possible to add Payroll 2d 18h Løn i e-conomic
Started Jan 30, 2026, 12:42 PM UTC· resolved Feb 02, 2026, 07:32 AM UTC
- investigating Jan 30, 2026, 12:42 PM UTC
SKAT oplever i øjeblikket driftsforstyrrelser, hvilket desværre betyder, at det på nuværende tidspunkt ikke er muligt at tilføje Løn på e-conomic-aftaler. Årsagen er, at systemet ved tilføjelse af Løn-modulet automatisk validerer CVR-nummeret via SKAT, og denne validering kan i øjeblikket ikke gennemføres. Vi overvåger løbende SKATs statusside og vil opdatere jer, så snart der er nyt. Tak for jeres tålmodighed. --- SKAT is currently experiencing operational disruptions, which unfortunately means that it is not possible to add Payroll to e-conomic agreements at this time. The reason is that when adding the Payroll module, the system automatically validates the CVR number via SKAT, and this validation cannot be completed at the moment. We are continuously monitoring SKAT's status page and will update you as soon as there is news. Thank you for your patience.
- resolved Feb 02, 2026, 07:32 AM UTC
SKAT har løst udfordringen, og Løn kan derfor nu tilføjes på e-conomic-aftaler. Igen takker vi for jeres tålmodighed. Fortsat rigtig god dag. --- SKAT has resolved the issue, and Payroll can now be added to e-conomic agreements. Once again, we thank you for your patience. Have a great day.
Major January 29, 2026 PDF'er genereres ikke, og PDF'er kan ikke uploades i Inbox / PDFs are not being generated, and PDFs cannot be uploaded to the Inbox 1h 10m Invoice, orders & quotes, SmartInbox / Inbox
Started Jan 29, 2026, 10:09 AM UTC· resolved Jan 29, 2026, 11:19 AM UTC
- investigating Jan 29, 2026, 10:09 AM UTC
Vi oplever på nuværende tidspunkt, at systemet ikke opretter PDF'er eller tillader uploads i Inbox. Vi arbejder på højtryk for at rette fejlen. Vi beklager mange gange for ulejligheden. --- We are currently experiencing an issue where the system is not generating PDFs or allowing uploads in the Inbox. We are working at full speed to resolve the issue. We sincerely apologize for the inconvenience.
- monitoring Jan 29, 2026, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 11:19 AM UTC
Fejlen er blevet rettet, og det er nu igen muligt at generere PDF'er samt uploade bilag i Inbox. Tak for jeres tålmodighed. --- The issue has been resolved, and it is now once again possible to generate PDFs as well as upload attachments in the Inbox. Thank you for your patience.
Major January 16, 2026 Bogføring af posteringer og salgsfakturaer kan drille på nuværende tidspunkt / Posting of entries and sales invoices can be challenging at the moment. 7m Journals, Invoice, orders & quotes
Started Jan 16, 2026, 01:51 PM UTC· resolved Jan 16, 2026, 01:59 PM UTC
- investigating Jan 16, 2026, 01:51 PM UTC
Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt. --- We are currently experiencing an issue where posting entries and sales invoices is not possible. We are working to resolve the problem as quickly as possible.
- resolved Jan 16, 2026, 01:59 PM UTC
Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt. --- The issue has been resolved, and it is now possible to post again. We apologize for the inconvenience.
Minor January 14, 2026 Momskoden medtages ikke, når bilaget sendes via Android-appen / The VAT code is not included when the document is sent via the Android app. 8d 16h Mobile Apps
Started Jan 14, 2026, 03:28 PM UTC· resolved Jan 23, 2026, 08:08 AM UTC
- investigating Jan 14, 2026, 03:28 PM UTC
Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet. Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre. --- Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received. We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.
- resolved Jan 23, 2026, 08:08 AM UTC
Vi har frigivet en ny opdatering, 3.1.0. Opdateringen sikrer, at momskoden altid medfølger på konti, der har en momskode tilføjet i kontoplanen. Vi beklager meget for fejlen. --- We have released a new update, 3.1.0. The update ensures that the VAT code is always included on accounts that have a VAT code added in the chart of accounts. We sincerely apologize for the error.
Minor January 13, 2026 Redigering, sletning og oprettelse af nye posteringer i kassekladden (Regnskab) virker ikke for nogle brugere / Editing, deleting, and creating new entries in the cash journal (Accounting) are not working for some users. 14m Journals
Started Jan 13, 2026, 01:16 PM UTC· resolved Jan 13, 2026, 01:31 PM UTC
- investigating Jan 13, 2026, 01:16 PM UTC
Vi arbejder på at løse udfordringen hurtigst muligt. Vi beklager mange gange for ulejligheden. --- We are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.
- resolved Jan 13, 2026, 01:31 PM UTC
Fejlen er løst, og der kan igen arbejdes i kassekladden. Vi beklager mange gange for de gener det har skabt. --- The issue has been resolved, and it is now possible to work in the cash journal again. We sincerely apologize for any inconvenience this may have caused.
Major January 12, 2026 Udfordringer med Inbox / Issues with Inbox 4m SmartInbox / Inbox
Started Jan 12, 2026, 03:57 PM UTC· resolved Jan 12, 2026, 04:02 PM UTC
- investigating Jan 12, 2026, 03:57 PM UTC
Vi oplever på nuværende tidspunkt udfordringer med vores Inbox. Udfordringerne betyder, at Smart Inbox ikke aflæser dokumenterne, og man kan opleve problemer med indlæsning af dokumenter. Dette gælder både ved manuelt upload og via mail. Vi arbejder på højtryk for at løse det hurtigst muligt. --- We are currently experiencing issues with our Inbox. These issues mean that Smart Inbox is not reading the documents, and you may encounter problems when uploading documents. This applies to both manual uploads and uploads via email. We are working at full speed to resolve this as quickly as possible.
- resolved Jan 12, 2026, 04:02 PM UTC
Vi burde være godt kørende igen, og fejlen er nu blevet løst. De dokumenter som har drillet skal genindlæses, hvis de ikke bliver aflæst af systemet. Vi beklager mange gange ulejligheden. --- We should be up and running again, and the issue has now been resolved. The documents that caused problems will need to be re-uploaded if they are not being read by the system. We sincerely apologize for the inconvenience.
Notice January 2, 2026 OpenAPI/RESTAPI - Write (POST/PATCH/PUT/DELETE) requests responded with "License is read only" even if the accessed agreement did allow for writing –
Started Jan 02, 2026, 02:15 AM UTC· resolved Jan 02, 2026, 02:15 AM UTC
- resolved Jan 05, 2026, 08:58 AM UTC
Between 02/01/2026 01:01pm (UTC+1) and 02/01/2026 03:21 (UTC+1) users of our API experienced an issue where write requests would respond with "License is read only" even if the accessed agreement did allow for writing. Impacted customers would only be able to call GET requests through our APIs causing their different integrations to fail when modifying data. Both our OpenAPI and RESTAPI were affected by aforementioned. The issue has been fixed (02/01/2026 03:21 (UTC+1)) and we sincerely apologize for the inconvenience.
Minor December 19, 2025 We are currently investigating longer response times on the e-conomic application. 1h 56m REST API, Customer Data Availability, OpenAPI, Mobile Apps and 2 more
Started Dec 19, 2025, 12:10 PM UTC· resolved Dec 19, 2025, 02:07 PM UTC
- investigating Dec 19, 2025, 12:10 PM UTC
We are currently investigating longer response times on the e-conomic application. Our partner CloudFlare is currently experiencing network performance issues and we're monitoring the situation closely. We are working to resolve it as quickly as possible – thank you for your patience.
- monitoring Dec 19, 2025, 12:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2025, 02:07 PM UTC
This incident has been resolved.
Minor December 18, 2025 Android-brugere oprettet med brugertyperne Udgiftsbruger og Bilagsindsender kan i øjeblikket ikke indsende bilag via appen // Android users created with the user types Expense User and Document sender are currently unable to submit documents via the app. 20d 22h Mobile Apps
Started Dec 18, 2025, 01:44 PM UTC· resolved Jan 08, 2026, 12:23 PM UTC
- identified Dec 18, 2025, 01:44 PM UTC
Android-brugere oprettet med brugertyperne Udgiftsbruger og Bilagsindsender kan i øjeblikket ikke indsende bilag via appen. Vi arbejder på en løsning og forventer, at en opdatering leveres i løbet af januar. Vi beklager de gener, denne udfordring måtte medføre. Som midlertidig løsning kan dokumenter indsendes direkte til bilagsmailen eller uploades manuelt. Udfordringen berører udelukkende Android og kun de to nævnte brugertyper. --- Android users created with the user types Expense User and Document sender are currently unable to submit documents via the app. We are working on a solution and expect an update to be released during January. We apologize for any inconvenience this issue may cause. As a temporary workaround, documents can be submitted directly to the Inbox- email or uploaded manually. This issue affects Android only and only the two user types mentioned above.
- resolved Jan 08, 2026, 12:23 PM UTC
Der er nu frigivet en løsning på udfordringen. Forudsætningen er at e-conomic-appen opdateres til version 3.0.0 i Google Play Store. Vi beklager mange gange de ulejligheder, som dette måtte have skabt. --- A solution to the issue has now been released. The require is that the e-conomic app is updated to version 3.0.0 in Google Play Store. We sincerely apologize for any inconvenience this may have caused.
Critical December 5, 2025 e-conomic er nede // e-conomic is unavailable 29m Journals, Admin, Customer Data Availability, Mobile Apps and 4 more
Started Dec 05, 2025, 08:52 AM UTC· resolved Dec 05, 2025, 09:21 AM UTC
- investigating Dec 05, 2025, 08:52 AM UTC
Vi oplever lige nu driftsforstyrrelser i e-conomic, som gør at man ikke kan bruge systemet. Vi har alle mand på sagen og arbejder på at løse det hurtigst muligt – tak for din tålmodighed. We are currently experiencing an outage that may cause issues with logging in. We are working to resolve it as quickly as possible – thank you for your patience. Our partner Cloudflare is currently experiencing an outage and we're monitoring the issues closely. Cloudflare statuspage: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
- monitoring Dec 05, 2025, 09:13 AM UTC
Cloudflare has implemented a fix and e-conomic is up again. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
- resolved Dec 05, 2025, 09:21 AM UTC
This incident has been resolved.
Minor November 13, 2025 Vi oplever i øjeblikket problemer med modtagelsen af e-mails i både vores Inbox, og på vores info-mailadresse / We are currently experiencing issues with receiving emails in both our Inbox and our info email address 1h 10m SmartInbox / Inbox
Started Nov 13, 2025, 03:25 PM UTC· resolved Nov 13, 2025, 04:36 PM UTC
- investigating Nov 13, 2025, 03:25 PM UTC
På nuværende tidspunkt kan der opleves problemer med modtagelse af dokumenter i Inbox-mailen samt med afsendelse til [email protected]. Udfordringen stammer fra vores underleverandør. Dokumenterne kan uploades direkte i Inbox, mens udfordringen står på. Vi arbejder på højtryk for at løse problemet hurtigst muligt og beklager mange gange den ulejlighed, dette måtte medføre. --- At the moment, there may be issues with receiving documents in the Inbox mail as well as with sending to [email protected] The issue originates from our subcontractor. The documents can be uploaded directly in the Inbox while the issue is ongoing. We are working diligently to resolve the problem as quickly as possible and sincerely apologize for any inconvenience this may cause.
- monitoring Nov 13, 2025, 03:43 PM UTC
En rettelse er blevet implementeret, og vi overvåger den. --- A fix has been implemented and we are monitoring it.
- resolved Nov 13, 2025, 04:36 PM UTC
Denne hændelse er blevet løst. --- This incident has been resolved.
Notice November 6, 2025 Nogle oplever at den samme e-faktura vises flere gange i Inbox / Some users experience that the same e-invoice appears multiple times in the inbox 2h 34m SmartInbox / Inbox
Started Nov 06, 2025, 12:32 PM UTC· resolved Nov 06, 2025, 03:06 PM UTC
- investigating Nov 06, 2025, 12:32 PM UTC
Vi undersøger, hvorfor fejlen opstår, og arbejder på højtryk for at finde en løsning på problemet. Dupletterne kan slettes fra indbakken, hvis man ønsker det. Vi beklager mange gange ulejligheden. --- We are investigating why the error occurs and are working hard to find a solution to the problem. The duplicates can be deleted from the inbox if desired. We sincerely apologize for the inconvenience.
- resolved Nov 06, 2025, 03:06 PM UTC
Fejlen er blevet rettet, og e-fakturaerne vil nu kun blive vist én gang pr. modtagelse. Hvis man har modtaget den samme e-faktura, mens fejlen stod på, skal disse dokumenter slettes manuelt. --- The issue has been resolved, and e-invoices will now only be displayed once per receipt. If the same e-invoice was received multiple times while the issue was ongoing, those documents must be deleted manually.
Major November 4, 2025 Udfordringer relateret til Salgs-fanen / Issues related to the Sales tab 3h 16m Invoice, orders & quotes
Started Nov 04, 2025, 01:20 PM UTC· resolved Nov 04, 2025, 04:37 PM UTC
- investigating Nov 04, 2025, 01:20 PM UTC
Vi oplever i øjeblikket, at der kan forekomme forsinkede svartider ved åbning af PDF-filer samt udfordringer med redigering og bogføring af salgsfakturaer i Salgs-fanen. Vi arbejder på højtryk for at løse problemet hurtigst muligt og beklager mange gange ulejligheden. --- We are currently experiencing delayed response times when opening PDF files, as well as issues with editing and booking sales invoices in the Sales tab. We are working hard to resolve the problem as quickly as possible and sincerely apologize for the inconvenience.
- resolved Nov 04, 2025, 04:37 PM UTC
This incident has been resolved.