Visma e-conomic incident

Momskoden medtages ikke, når bilaget sendes via Android-appen / The VAT code is not included when the document is sent via the Android app.

Minor Resolved View vendor source →

Visma e-conomic experienced a minor incident on January 14, 2026 affecting Mobile Apps, lasting 8d 16h. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 03:28 PM UTC
Resolved
Jan 23, 2026, 08:08 AM UTC
Duration
8d 16h
Detected by Pingoru
Jan 14, 2026, 03:28 PM UTC

Affected components

Mobile Apps

Update timeline

  1. investigating Jan 14, 2026, 03:28 PM UTC

    Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet. Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre. --- Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received. We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.

  2. resolved Jan 23, 2026, 08:08 AM UTC

    Vi har frigivet en ny opdatering, 3.1.0. Opdateringen sikrer, at momskoden altid medfølger på konti, der har en momskode tilføjet i kontoplanen. Vi beklager meget for fejlen. --- We have released a new update, 3.1.0. The update ensures that the VAT code is always included on accounts that have a VAT code added in the chart of accounts. We sincerely apologize for the error.