Visma e-conomic incident

Vi oplever i øjeblikket problemer med modtagelsen af e-mails i både vores Inbox, og på vores info-mailadresse / We are currently experiencing issues with receiving emails in both our Inbox and our info email address

Minor Resolved View vendor source →

Visma e-conomic experienced a minor incident on November 13, 2025 affecting SmartInbox / Inbox, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 03:25 PM UTC
Resolved
Nov 13, 2025, 04:36 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 13, 2025, 03:25 PM UTC

Affected components

SmartInbox / Inbox

Update timeline

  1. investigating Nov 13, 2025, 03:25 PM UTC

    På nuværende tidspunkt kan der opleves problemer med modtagelse af dokumenter i Inbox-mailen samt med afsendelse til [email protected]. Udfordringen stammer fra vores underleverandør. Dokumenterne kan uploades direkte i Inbox, mens udfordringen står på. Vi arbejder på højtryk for at løse problemet hurtigst muligt og beklager mange gange den ulejlighed, dette måtte medføre. --- At the moment, there may be issues with receiving documents in the Inbox mail as well as with sending to [email protected] The issue originates from our subcontractor. The documents can be uploaded directly in the Inbox while the issue is ongoing. We are working diligently to resolve the problem as quickly as possible and sincerely apologize for any inconvenience this may cause.

  2. monitoring Nov 13, 2025, 03:43 PM UTC

    En rettelse er blevet implementeret, og vi overvåger den. --- A fix has been implemented and we are monitoring it.

  3. resolved Nov 13, 2025, 04:36 PM UTC

    Denne hændelse er blevet løst. --- This incident has been resolved.