- Detected by Pingoru
- Jun 03, 2026, 12:57 PM UTC
- Resolved
- Jun 03, 2026, 04:09 PM UTC
- Duration
- 3h 11m
Affected: REST API
Timeline · 2 updates
-
investigating Jun 03, 2026, 12:57 PM UTC
We're currently experiencing and issue where pagination specifically for GET /customers doesn't return pages as expected. Skippages on GET /Customers skips records instead of pages resulting in overlapping pagination results. We're looking into fixing the issue, but currently don't have an estimate for a solution.
-
resolved Jun 03, 2026, 04:09 PM UTC
This incident has been resolved, and pagination now works as expected!.
Read the full incident report →
- Detected by Pingoru
- May 22, 2026, 09:37 AM UTC
- Resolved
- May 22, 2026, 09:00 AM UTC
- Duration
- —
Timeline · 1 update
-
resolved May 22, 2026, 09:37 AM UTC
We had few minutes of failures on API services during a feature deployment. It is resolved and we were back to normal in 5 minutes.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 08:57 AM UTC
- Resolved
- May 21, 2026, 09:58 AM UTC
- Duration
- 1h 1m
Timeline · 2 updates
-
investigating May 21, 2026, 08:57 AM UTC
Vi oplever udfordringer med hjemmesiden https://e-conomic.dk/ og vi er ved at undersøge problemet. Tak for din tålmodighed, vi arbejder på at løse dette hurtigst muligt. Prøv venligst at få adgang til e-conomic gennem e-conomic.com. We're experiencing issues with https://e-conomic.dk/ and are investigating the problems. Thank you for your patience while we are working on resolving them as fast as possible. Please try to access e-conomic through e-conomic.com.
-
resolved May 21, 2026, 09:58 AM UTC
Vores hjemmeside https://e-conomic.dk/ er nu fuldt funktionel igen! Our webpage https://e-conomic.dk/ is now fully operational again!
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 11:39 AM UTC
- Resolved
- May 13, 2026, 12:06 PM UTC
- Duration
- 27m
Affected: JournalsAdminCustomer Data AvailabilityMobile AppsInvoice, orders & quotesSmartInbox / InboxBank ReconciliationOther
Timeline · 4 updates
-
investigating May 13, 2026, 11:39 AM UTC
Vi oplever lige nu driftsforstyrrelser i e-conomic, som gør at man ikke kan bruge systemet, eller oplever det er langsomt. Vi har alle mand på sagen og arbejder på at løse det hurtigst muligt – tak for din tålmodighed. We are currently experiencing an outage that may cause issues with logging in or using the system in general. We are working to resolve it as quickly as possible – thank you for your patience.
-
investigating May 13, 2026, 11:40 AM UTC
We are continuing to investigate this issue.
-
investigating May 13, 2026, 11:42 AM UTC
We are continuing to investigate this issue.
-
resolved May 13, 2026, 12:06 PM UTC
Vi oplever ikke længere sløvhed i systemet og e-conomic køre igen optimalt. We're no longer experiencing slowdown, and e-conomic is once again fully functional.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 01:45 PM UTC
- Resolved
- Apr 17, 2026, 06:33 AM UTC
- Duration
- 16h 48m
Affected: REST API
Timeline · 2 updates
-
identified Apr 16, 2026, 01:45 PM UTC
English Invoices created via the REST API with paymentTermsType: dueDate are currently ignoring the provided dueDate and defaulting to the invoice creation date. The recipient CVR number is currently not being populated automatically on invoice creation. This means that invoices created via the API cannot be sent via e-invoicing. Danish Fakturaer oprettet via REST API med paymentTermsType: dueDate ignorerer i øjeblikket den angivne dueDate og bruger i stedet fakturaens oprettelsesdato. Modtagerens CVR-nummer bliver i øjeblikket ikke automatisk udfyldt på fakturaer. Dette gør bl.a. at fakturaer oprettet via APIet ikke kan afsendes via E-fakturering.
-
resolved Apr 17, 2026, 06:33 AM UTC
This incident has been resolved. A fix for both issues were deployed 16-04-2026 at 6:16 PM
Read the full incident report →
- Detected by Pingoru
- Apr 13, 2026, 08:32 AM UTC
- Resolved
- Apr 17, 2026, 12:04 PM UTC
- Duration
- 4d 3h
Affected: Løn i e-conomic
Timeline · 2 updates
-
investigating Apr 13, 2026, 08:32 AM UTC
Vi oplever i øjeblikket, at posteringer ikke kan sendes til kassekladden. Fejlen skyldes, at dokumentet mangler. Denne fejl kan løses manuelt ved at tilføje det manglende dokument, som kan hentes ned via. Løn > Arkiv. Vi arbejder på at rette fejlen, så dokumentet fremover tilføjes automatisk. --- We are currently experiencing an issue where entries cannot be sent to the journal. The error occurs because the document is missing. This can be resolved manually by adding the missing document. The document can be downloaded in Payroll > Archive. We are working on fixing the issue so the document will be added automatically in the future.
-
resolved Apr 17, 2026, 12:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 13, 2026, 06:22 AM UTC
- Resolved
- Apr 13, 2026, 08:14 AM UTC
- Duration
- 1h 51m
Affected: Other
Timeline · 4 updates
-
identified Apr 13, 2026, 06:22 AM UTC
Vi oplever, at der kan være forsinkelser i e-conomic. Der bliver arbejdet på højtryk for at løse udfordringerne. Vi beklager ulejligheden. --- We are experiencing that there may be slowdowns in e-conomic. We are working on resolving the issue as fast as possible. We apologize for the inconvenience.
-
identified Apr 13, 2026, 07:35 AM UTC
Der kan være tidspunkter, hvor login ikke er muligt. Vi arbejder alle mand om dæk for at løse udfordringerne. --- There may be times when login is not possible. We are working on resolve the issues.
-
monitoring Apr 13, 2026, 07:58 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Apr 13, 2026, 08:14 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 07:58 AM UTC
- Resolved
- Apr 10, 2026, 11:14 AM UTC
- Duration
- 3h 16m
Affected: Løn i e-conomic
Timeline · 3 updates
-
investigating Apr 10, 2026, 07:58 AM UTC
Vi oplever i øjeblikket udfordringer med at oprette medarbejdere. Vi arbejder på at finde en løsning hurtigst muligt. --- We are currently experiencing issues creating employees. We are working on a solution as quickly as possible.
-
identified Apr 10, 2026, 09:05 AM UTC
Opslag i CPR-registeret er ikke muligt pt., men medarbejderen kan oprettes i Løn, hvis oplysningerne udfyldes manuelt. -- CPR register lookup is currently not available, but the employee can be created in Payroll if the information is entered manually.
-
resolved Apr 10, 2026, 11:14 AM UTC
Udfordringen er blevet løst, og det er nu igen muligt at foretage opslag via. CPR-registret. --- The issue has been resolved, and it is now once again possible to perform lookups via the CPR register.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 09:12 AM UTC
- Resolved
- Apr 08, 2026, 12:14 PM UTC
- Duration
- 3h 2m
Affected: JournalsAdminInvoice, orders & quotesSmartInbox / InboxBank ReconciliationOther
Timeline · 3 updates
-
investigating Apr 08, 2026, 09:12 AM UTC
Vi arbejder med alle mand ombord og undersøger udfordringen nærmere. Vi beklager de udfordringer det giver --- We are working intensively to investigate the issue further. We apologize for the challenges this causes.
-
monitoring Apr 08, 2026, 09:41 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Apr 08, 2026, 12:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 08:09 AM UTC
- Resolved
- Mar 31, 2026, 11:55 AM UTC
- Duration
- 3h 45m
Timeline · 2 updates
-
investigating Mar 31, 2026, 08:09 AM UTC
Der er pt. generelle udfordringer med at MitID ikke er tilgængeligt. Du kan følge status her: https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/mar/driftsforstyrrelser-mitid-3 e-conomic er ikke direkte påvirket af dette, men forvent udfordringer ved aktivering af Firmakort og e-fakturaer, mens MitID ikke fungere. --- There are currently general challenges with MitID not being available. You can follow the status here: https://www.digitaliser.dk/mitid/nyt-fra-mitid/2026/mar/driftsforstyrrelser-mitid-3 e-conomic is not directly affected by this, but expect perturbation in activating paymeny cards and e-invoices, while MitID is not functioning.
-
resolved Mar 31, 2026, 11:55 AM UTC
MitID har løst udfordringen, og aktivering af Firmakort og e-fakturaer fungere derfor igen i e-conomic. Igen takker vi for jeres tålmodighed. Fortsat rigtig god dag. --- MitId has resolved the issue, and activating paymeny cards and e-invoices are again possible in e-conomic. Once again, we thank you for your patience. Have a great day.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 12:47 PM UTC
- Resolved
- Mar 26, 2026, 04:03 PM UTC
- Duration
- 3h 16m
Affected: SmartInbox / Inbox
Timeline · 3 updates
-
investigating Mar 26, 2026, 12:47 PM UTC
Vi arbejder intensivt på at få nye dokumenter ind i Inbox. Når fejlen er rettet, bør dokumenterne være synlige i Inbox, og det bør ikke være nødvendigt at indsende dem igen. --- We are working intensively to ensure that new documents appear in Inbox. Once the issue has been resolved, the documents should be visible in Inbox, and it should not be necessary to resubmit them.
-
monitoring Mar 26, 2026, 02:14 PM UTC
Vi har implementeret en løsning og overvåger situationen nøje. --- We have implemented a solution and are monitoring the situation closely.
-
resolved Mar 26, 2026, 04:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 03, 2026, 01:52 PM UTC
- Resolved
- Mar 03, 2026, 03:06 PM UTC
- Duration
- 1h 13m
Affected: Other
Timeline · 2 updates
-
monitoring Mar 03, 2026, 01:52 PM UTC
Brugere der har en integration til SKAT, kan opleve, at momsopgørelsen ikke åbner, og at der vises en blank skærm. Vi holder øje med situationen. --- Users who have an integration with SKAT may experience that the VAT report does not open and that a blank screen is displayed. We are monitoring the situation.
-
resolved Mar 03, 2026, 03:06 PM UTC
Det ligner, at løsningen er faldet på plads, og rapporten virker igen. Udfordringen var formentlig på SKATs side på grund af overbelastning af deres system. --- It looks like the issue has been resolved and the report is working again. The problem was most likely on SKAT’s side due to system overload.
Read the full incident report →
- Detected by Pingoru
- Feb 24, 2026, 09:44 AM UTC
- Resolved
- Feb 24, 2026, 11:54 AM UTC
- Duration
- 2h 9m
Affected: Løn i e-conomic
Timeline · 3 updates
-
investigating Feb 24, 2026, 09:44 AM UTC
Vi oplever i øjeblikket, at det ikke er muligt at godkende lønkørsler. Vi arbejder på at løse udfordringen, og vi forventer, at den bliver løst inden for kort tid. Vi beklager den ulejlighed, dette måtte medføre. --- We are currently experiencing issues affecting payroll approval. Our team is working on resolving the issue, and we expect it to be resolved within a short time. We apologize for any inconvenience this may cause.
-
investigating Feb 24, 2026, 11:53 AM UTC
Udfordringen er nu løst, og det er igen muligt at godkende lønkørsler. Vi beklager ulejligheden. --- The issue has now been resolved, and it is once again possible to approve payroll runs. We apologize for the inconvenience.
-
resolved Feb 24, 2026, 11:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 16, 2026, 09:08 AM UTC
- Resolved
- Feb 16, 2026, 12:24 PM UTC
- Duration
- 3h 16m
Affected: Payment Card / Firmakort
Timeline · 3 updates
-
investigating Feb 16, 2026, 09:08 AM UTC
Vi oplever i øjeblikket, at det ikke er muligt at gennemføre onlinebetalinger med kortet tilknyttet produktet Firmakort. Det er fortsat muligt at foretage betalinger fysisk i butikker. Der arbejdes på at løse udfordringen hurtigst muligt, og vi beklager ulejligheden. --- We are currently experiencing an issue that prevents online payments with the card linked to the PaymentCard. It is still possible to make payments in physical stores. We are working to resolve the issue as quickly as possible and apologize for the inconvenience.
-
identified Feb 16, 2026, 09:37 AM UTC
The issue has been identified and a fix is being implemented.
-
resolved Feb 16, 2026, 12:24 PM UTC
Fejlen er nu blevet løst, og det er igen muligt at foretage onlinebetalinger. --- The issue has now been resolved, and online payments are working again.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 09:35 AM UTC
- Resolved
- Feb 10, 2026, 02:30 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Feb 11, 2026, 09:35 AM UTC
e-conomic experienced a brief outage. This meant that there were issues logging into the application as well as using the program itself. e-conomic oplevede et kort nedbrud. Det betød, at der var problemer med at logge ind i applikationen samt brugen af selve programmmet.
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2026, 09:18 AM UTC
- Resolved
- Feb 09, 2026, 03:00 PM UTC
- Duration
- 3d 5h
Affected: Løn i e-conomic
Timeline · 2 updates
-
investigating Feb 06, 2026, 09:18 AM UTC
På nuværende tidspunkt bliver posteringer ikke automatisk oprettet i kassekladden for de oprettede lønkørsler. Vi arbejder på højtryk på at rette fejlen og sigter mod at få posteringerne oprettet hurtigst muligt. Vi undskylder for de gener, som fejlen medfører. --- At the moment, entries are not being automatically created in the cash journal for the created payroll runs. We are working at full speed to fix the issue and aim to have the postings created as soon as possible. We apologize for the inconvenience caused by this issue.
-
resolved Feb 09, 2026, 03:00 PM UTC
Fejlen er nu blevet rettet. Posteringerne er automatisk oprettet i kassekladden med deres respektive dokumenter. Skulle du imod forventning opleve andet, anbefaler vi, at du kontakter vores support, så vi kan undersøge, hvad der er galt. Vi beklager endnu en gang ulejligheden. --- The issue has now been resolved. The entries have been automatically created in the journal with their respective documents. If, contrary to expectations, you experience anything else, we recommend that you contact our support so we can investigate what is wrong. We apologize once again for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 11:08 AM UTC
- Resolved
- Feb 02, 2026, 02:06 PM UTC
- Duration
- 2h 57m
Affected: Bank Reconciliation
Timeline · 2 updates
-
investigating Feb 02, 2026, 11:08 AM UTC
Nogle brugere oplever i øjeblikket, at bank workflows ikke bliver gennemført. Workflows snurrer i bankafstemningen, og posteringerne bliver ikke oprettet. Vi arbejder på at rette fejlen hurtigst muligt. --- Some users are currently experiencing that bank workflows are not being completed. The workflows keeps loading in bank reconciliation, and the entries are not being created. We are working to resolve the issue as quickly as possible.
-
resolved Feb 02, 2026, 02:06 PM UTC
Fejlen er løst, og det er igen muligt at udføre bankworkflows i bankafstemningen. --- The issue has been resolved, and it is once again possible to execute bank workflows in the bank reconciliation.
Read the full incident report →
- Detected by Pingoru
- Jan 30, 2026, 01:29 PM UTC
- Resolved
- Jan 31, 2026, 07:45 AM UTC
- Duration
- 18h 15m
Affected: Other
Timeline · 3 updates
-
investigating Jan 30, 2026, 01:29 PM UTC
Det er ikke muligt at oprette demo-aftaler på nuværende tidspunkt. Vi arbejder på at løse det hurtigst muligt. Det påvirker ingen allerede oprettede aftaler. --- It is not possible to create demo appointments at the moment. We are working to resolve this as quickly as possible. This does not affect any agreement that have already been created.
-
monitoring Jan 30, 2026, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Jan 31, 2026, 07:45 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 30, 2026, 12:42 PM UTC
- Resolved
- Feb 02, 2026, 07:32 AM UTC
- Duration
- 2d 18h
Affected: Løn i e-conomic
Timeline · 2 updates
-
investigating Jan 30, 2026, 12:42 PM UTC
SKAT oplever i øjeblikket driftsforstyrrelser, hvilket desværre betyder, at det på nuværende tidspunkt ikke er muligt at tilføje Løn på e-conomic-aftaler. Årsagen er, at systemet ved tilføjelse af Løn-modulet automatisk validerer CVR-nummeret via SKAT, og denne validering kan i øjeblikket ikke gennemføres. Vi overvåger løbende SKATs statusside og vil opdatere jer, så snart der er nyt. Tak for jeres tålmodighed. --- SKAT is currently experiencing operational disruptions, which unfortunately means that it is not possible to add Payroll to e-conomic agreements at this time. The reason is that when adding the Payroll module, the system automatically validates the CVR number via SKAT, and this validation cannot be completed at the moment. We are continuously monitoring SKAT's status page and will update you as soon as there is news. Thank you for your patience.
-
resolved Feb 02, 2026, 07:32 AM UTC
SKAT har løst udfordringen, og Løn kan derfor nu tilføjes på e-conomic-aftaler. Igen takker vi for jeres tålmodighed. Fortsat rigtig god dag. --- SKAT has resolved the issue, and Payroll can now be added to e-conomic agreements. Once again, we thank you for your patience. Have a great day.
Read the full incident report →
- Detected by Pingoru
- Jan 29, 2026, 10:09 AM UTC
- Resolved
- Jan 29, 2026, 11:19 AM UTC
- Duration
- 1h 10m
Affected: Invoice, orders & quotesSmartInbox / Inbox
Timeline · 3 updates
-
investigating Jan 29, 2026, 10:09 AM UTC
Vi oplever på nuværende tidspunkt, at systemet ikke opretter PDF'er eller tillader uploads i Inbox. Vi arbejder på højtryk for at rette fejlen. Vi beklager mange gange for ulejligheden. --- We are currently experiencing an issue where the system is not generating PDFs or allowing uploads in the Inbox. We are working at full speed to resolve the issue. We sincerely apologize for the inconvenience.
-
monitoring Jan 29, 2026, 11:07 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Jan 29, 2026, 11:19 AM UTC
Fejlen er blevet rettet, og det er nu igen muligt at generere PDF'er samt uploade bilag i Inbox. Tak for jeres tålmodighed. --- The issue has been resolved, and it is now once again possible to generate PDFs as well as upload attachments in the Inbox. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 16, 2026, 01:51 PM UTC
- Resolved
- Jan 16, 2026, 01:59 PM UTC
- Duration
- 7m
Affected: JournalsInvoice, orders & quotes
Timeline · 2 updates
-
investigating Jan 16, 2026, 01:51 PM UTC
Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt. --- We are currently experiencing an issue where posting entries and sales invoices is not possible. We are working to resolve the problem as quickly as possible.
-
resolved Jan 16, 2026, 01:59 PM UTC
Vi oplever lige nu, at bogføring af posteringer og salgsfakturaer ikke er muligt. Vi arbejder på at løse problemet hurtigst muligt. --- The issue has been resolved, and it is now possible to post again. We apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jan 14, 2026, 03:28 PM UTC
- Resolved
- Jan 23, 2026, 08:08 AM UTC
- Duration
- 8d 16h
Affected: Mobile Apps
Timeline · 2 updates
-
investigating Jan 14, 2026, 03:28 PM UTC
Vi er desværre blevet gjort opmærksom på en fejl, hvor momskoden ikke medtages fra kontoen, når kontoen tilføjes på et dokument i appen. Det gælder kun Android-brugere, og dokumentet modtages ellers korrekt. Momskoden kan tilføjes i Inbox efter modtagelse af dokumentet. Vi arbejder på at rette fejlen hurtigst muligt, og beklager de gener det måtte medføre. --- Unfortunately, we have been made aware of an issue where the VAT code is not carried over from the account when the account is added to a document in the app. This only affects Android users, and the document is received successfully. The VAT code can be added in the Inbox after the document has been received. We are working to resolve the issue as quickly as possible and apologize for any inconvenience this may cause.
-
resolved Jan 23, 2026, 08:08 AM UTC
Vi har frigivet en ny opdatering, 3.1.0. Opdateringen sikrer, at momskoden altid medfølger på konti, der har en momskode tilføjet i kontoplanen. Vi beklager meget for fejlen. --- We have released a new update, 3.1.0. The update ensures that the VAT code is always included on accounts that have a VAT code added in the chart of accounts. We sincerely apologize for the error.
Read the full incident report →
- Detected by Pingoru
- Jan 13, 2026, 01:16 PM UTC
- Resolved
- Jan 13, 2026, 01:31 PM UTC
- Duration
- 14m
Affected: Journals
Timeline · 2 updates
-
investigating Jan 13, 2026, 01:16 PM UTC
Vi arbejder på at løse udfordringen hurtigst muligt. Vi beklager mange gange for ulejligheden. --- We are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience.
-
resolved Jan 13, 2026, 01:31 PM UTC
Fejlen er løst, og der kan igen arbejdes i kassekladden. Vi beklager mange gange for de gener det har skabt. --- The issue has been resolved, and it is now possible to work in the cash journal again. We sincerely apologize for any inconvenience this may have caused.
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 03:57 PM UTC
- Resolved
- Jan 12, 2026, 04:02 PM UTC
- Duration
- 4m
Affected: SmartInbox / Inbox
Timeline · 2 updates
-
investigating Jan 12, 2026, 03:57 PM UTC
Vi oplever på nuværende tidspunkt udfordringer med vores Inbox. Udfordringerne betyder, at Smart Inbox ikke aflæser dokumenterne, og man kan opleve problemer med indlæsning af dokumenter. Dette gælder både ved manuelt upload og via mail. Vi arbejder på højtryk for at løse det hurtigst muligt. --- We are currently experiencing issues with our Inbox. These issues mean that Smart Inbox is not reading the documents, and you may encounter problems when uploading documents. This applies to both manual uploads and uploads via email. We are working at full speed to resolve this as quickly as possible.
-
resolved Jan 12, 2026, 04:02 PM UTC
Vi burde være godt kørende igen, og fejlen er nu blevet løst. De dokumenter som har drillet skal genindlæses, hvis de ikke bliver aflæst af systemet. Vi beklager mange gange ulejligheden. --- We should be up and running again, and the issue has now been resolved. The documents that caused problems will need to be re-uploaded if they are not being read by the system. We sincerely apologize for the inconvenience.
Read the full incident report →
- Detected by Pingoru
- Jan 02, 2026, 02:15 AM UTC
- Resolved
- Jan 02, 2026, 02:15 AM UTC
- Duration
- —
Timeline · 1 update
-
resolved Jan 05, 2026, 08:58 AM UTC
Between 02/01/2026 01:01pm (UTC+1) and 02/01/2026 03:21 (UTC+1) users of our API experienced an issue where write requests would respond with "License is read only" even if the accessed agreement did allow for writing. Impacted customers would only be able to call GET requests through our APIs causing their different integrations to fail when modifying data. Both our OpenAPI and RESTAPI were affected by aforementioned. The issue has been fixed (02/01/2026 03:21 (UTC+1)) and we sincerely apologize for the inconvenience.
Read the full incident report →