Visma e-conomic incident
Udfordringer med Inbox / Issues with Inbox
Visma e-conomic experienced a major incident on January 12, 2026 affecting SmartInbox / Inbox, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 03:57 PM UTC
Vi oplever på nuværende tidspunkt udfordringer med vores Inbox. Udfordringerne betyder, at Smart Inbox ikke aflæser dokumenterne, og man kan opleve problemer med indlæsning af dokumenter. Dette gælder både ved manuelt upload og via mail. Vi arbejder på højtryk for at løse det hurtigst muligt. --- We are currently experiencing issues with our Inbox. These issues mean that Smart Inbox is not reading the documents, and you may encounter problems when uploading documents. This applies to both manual uploads and uploads via email. We are working at full speed to resolve this as quickly as possible.
- resolved Jan 12, 2026, 04:02 PM UTC
Vi burde være godt kørende igen, og fejlen er nu blevet løst. De dokumenter som har drillet skal genindlæses, hvis de ikke bliver aflæst af systemet. Vi beklager mange gange ulejligheden. --- We should be up and running again, and the issue has now been resolved. The documents that caused problems will need to be re-uploaded if they are not being read by the system. We sincerely apologize for the inconvenience.