VETtrak incident

SMS Delivery Service Outage

Resolved after 45 minutes, affecting SMS Delivery Service, on November 18, 2022.

resolved Nov 18, 2022, 01:00 AM UTC

The service has been restored and all queued SMS messages have been sent. If you continue to experience issues, please contact us at [email protected]

Started
Nov 18, 2022, 12:14 AM UTC
Resolved
Nov 18, 2022, 01:00 AM UTC
Duration
45m
Detected by Pingoru
Nov 18, 2022, 12:14 AM UTC

Affected components

SMS Delivery Service

Update timeline

  1. investigating Nov 18, 2022, 12:14 AM UTC

    We are experiencing an outage with our external SMS provider. A support case has been logged with them and further information will be provided, when we have more information. Rest assured we are monitoring this closely and when we can confirm things are operational again we will update this incident.

  2. resolved Nov 18, 2022, 01:00 AM UTC

    The service has been restored and all queued SMS messages have been sent. If you continue to experience issues, please contact us at [email protected]

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