VETtrak Outage History

VETtrak is up right now

There were 2 VETtrak outages since February 9, 2026 totaling 6h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://vettrak.statuspage.io

Critical February 19, 2026

VETtrak Desktop Software - Session Disconnects

Detected by Pingoru
Feb 19, 2026, 01:30 AM UTC
Resolved
Feb 19, 2026, 02:07 AM UTC
Duration
37m
Affected: VETtrak Desktop Software
Timeline · 3 updates
  1. investigating Feb 19, 2026, 01:30 AM UTC

    We are currently investigating an issue relating to users of the VETtrak Desktop Software being disconnected during their session and unable to reconnect. The service is currently partially available. and we are working on restoring the service to full capacity at present. We apologize for any impact caused.

  2. identified Feb 19, 2026, 01:46 AM UTC

    We've identified the issue and it appears to be still related to the ongoing issue surrounding the outstanding issue we currently have open for Intermittent Custom Font Loading Compatibility Issues. As a result, we are blocking these Custom Fonts from loading again. We anticipate the services for VETtrak Desktop Software to be recovered in approximately 15 minutes. Please avoid logging in before this as you may be disconnected due to administrative activities. An update will be posted when the services have fully restored.

  3. resolved Feb 19, 2026, 02:07 AM UTC

    Functionality has been restored to the VETtrak Desktop Software service and all users should be able to login successfully. We have blocked the Custom Fonts again at this point in time as we believe the issue still surrounds this. Apologies for the impact caused surrounding this.

Read the full incident report →

Major February 9, 2026

Connection issues for VETTrak Desktop

Detected by Pingoru
Feb 09, 2026, 02:25 AM UTC
Resolved
Feb 09, 2026, 08:43 AM UTC
Duration
6h 17m
Affected: VETtrak Desktop Software
Timeline · 4 updates
  1. investigating Feb 09, 2026, 02:33 AM UTC

    We are aware that some customers are experiencing issues reconnecting to the VETtrak environment following an unexpected disconnection. Our team is currently investigating the cause and will provide a further update as soon as more information becomes available.

  2. identified Feb 09, 2026, 03:31 AM UTC

    The issues have been identified and we are currently remediating. We apologise for any inconvenience this may have caused You may notice a delay the first time you reconnect back into the environment while it loads your user session.

  3. monitoring Feb 09, 2026, 05:36 AM UTC

    We have implemented fixes to address the connectivity issues and will continue to monitor the environment and make adjustments as required.

  4. resolved Feb 09, 2026, 08:43 AM UTC

    This incident has been resolved.

Read the full incident report →

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