Resolved after 3 hours, affecting VETtrak Desktop Software and Portals (Trainer, Student, VTDocs and Progress) and 1 more, on January 8, 2023.
A fix has been configured and we are monitoring the system for any futhur issues.
Affected components
Update timeline
- identified Jan 08, 2023, 11:55 PM UTC
We are aware of an outage with the hosting service where some connectivity to the hosted system has been lost. We have identified the source of the outage and we are working on a solution; however, we do not have an ETA at the present, but we will update this page as the incident evolves.
- identified Jan 08, 2023, 11:56 PM UTC
We have made some configuration changes and all users should be able to connect. This is a temporary as we work on the root cause.
- monitoring Jan 09, 2023, 12:46 AM UTC
A fix has been configured and we are monitoring the system for any futhur issues.
- resolved Jan 09, 2023, 02:55 AM UTC
This incident has been resolved.
Your product runs on more than VETtrak
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services