Resolved after 1 day, affecting VETtrak Desktop Software and Portals (Trainer, Student, VTDocs and Progress) and 1 more, on February 6, 2023.
This incident has been resolved. If you continue to experience failures when emailing [email protected], please contact us via phone on 03 6333 0166.
Affected components
VETtrak Desktop SoftwarePortals (Trainer, Student, VTDocs and Progress)VETenrolAPI (web connector)VETEmbarkSendGrid SMTP (used by VETEmbark)SMS Delivery Service
Update timeline
- investigating Feb 06, 2023, 05:26 AM UTC
We are currently aware of an incident impacting emails being sent and received to the @vettrak.com.au domain. This is being investigated and more information will be provided shortly.
- resolved Feb 07, 2023, 05:33 AM UTC
This incident has been resolved. If you continue to experience failures when emailing [email protected], please contact us via phone on 03 6333 0166.
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