VETtrak incident
VETtrak Website Outage - 01/11/2023 - Updated 2/11/2023
Major Vendor's status page →
Resolved after 1 day 22 hours, affecting VETtrak Website and VETtrak Desktop Software and 1 more, on November 1, 2023.
We are continuing to work on a fix for this issue.
Affected components
VETtrak WebsiteVETtrak Desktop SoftwarePortals (Trainer, Student, VTDocs and Progress)VETenrolAPI (web connector)VETEmbarkSendGrid SMTP (used by VETEmbark)SMS Delivery Service
Update timeline
- investigating Nov 01, 2023, 12:00 AM UTC
We are currently aware of an incident impacting access to the VETtrak website. This is being investigated and more information will be provided shortly.
- identified Nov 01, 2023, 11:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 02, 2023, 10:59 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 02, 2023, 11:00 PM UTC
This incident has been resolved.
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