Resolved after 2 hours 46 minutes, affecting VETtrak Desktop Software and Portals (Trainer, Student, VTDocs and Progress) and 1 more, on November 3, 2023.
We are currently aware of an incident impacting access to the VETSurvey site for some clients. This is being investigated and more information will be provided shortly.
Affected components
VETtrak Desktop SoftwarePortals (Trainer, Student, VTDocs and Progress)VETenrolAPI (web connector)VETEmbarkSendGrid SMTP (used by VETEmbark)SMS Delivery Service
Update timeline
- investigating Nov 03, 2023, 01:51 AM UTC
We are currently aware of an incident impacting access to the VETSurvey site for some clients. This is being investigated and more information will be provided shortly.
- resolved Nov 03, 2023, 04:38 AM UTC
This incident has been resolved.
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