VETtrak incident

Outage - 02/08/2024

Resolved after 11 minutes, affecting VETtrak Desktop Software and Portals (Trainer, Student, VTDocs and Progress) and 1 more, on August 2, 2024.

investigating Aug 02, 2024, 01:25 AM UTC

We are currently aware of an incident impacting access to the VETtrak hosting environment, specially VETEnrol. This is being investigated and more information will be provided shortly.

Started
Aug 02, 2024, 01:25 AM UTC
Resolved
Aug 02, 2024, 01:36 AM UTC
Duration
11m
Detected by Pingoru
Aug 02, 2024, 01:25 AM UTC

Affected components

VETtrak Desktop SoftwarePortals (Trainer, Student, VTDocs and Progress)VETenrolAPI (web connector)VETEmbarkSendGrid SMTP (used by VETEmbark)SMS Delivery Service

Update timeline

  1. investigating Aug 02, 2024, 01:25 AM UTC

    We are currently aware of an incident impacting access to the VETtrak hosting environment, specially VETEnrol. This is being investigated and more information will be provided shortly.

  2. resolved Aug 02, 2024, 01:36 AM UTC

    This incident has been resolved.

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