VETtrak incident

Outage - 14/10/2024

Resolved after 45 minutes, affecting VETtrak Desktop Software and Portals (Trainer, Student, VTDocs and Progress) and 1 more, on October 14, 2024.

investigating Oct 14, 2024, 02:58 AM UTC

We are currently aware of an incident impacting access to the VETtrak hosting environment. This is being investigated and more information will be provided shortly.

Started
Oct 14, 2024, 02:58 AM UTC
Resolved
Oct 14, 2024, 03:44 AM UTC
Duration
45m
Detected by Pingoru
Oct 14, 2024, 02:58 AM UTC

Affected components

VETtrak Desktop SoftwarePortals (Trainer, Student, VTDocs and Progress)VETenrolAPI (web connector)VETEmbarkSendGrid SMTP (used by VETEmbark)SMS Delivery Service

Update timeline

  1. investigating Oct 14, 2024, 02:58 AM UTC

    We are currently aware of an incident impacting access to the VETtrak hosting environment. This is being investigated and more information will be provided shortly.

  2. resolved Oct 14, 2024, 03:44 AM UTC

    This incident has been resolved.

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