Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →

Veriff experienced a minor incident on July 7, 2026 affecting Verification Decisions and Verification Decisions, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 09:06 PM UTC
Resolved
Jul 07, 2026, 11:43 PM UTC
Duration
2h 36m
Detected by Pingoru
Jul 07, 2026, 09:06 PM UTC

Affected components

Verification DecisionsVerification Decisions

Update timeline

  1. investigating Jul 07, 2026, 09:06 PM UTC

    We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

  2. investigating Jul 07, 2026, 09:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 07, 2026, 09:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2026, 11:43 PM UTC

    This incident has been resolved.