Veriff experienced a minor incident on July 6, 2026 affecting Verification Decisions, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Verification Decisions
Update timeline
- identified Jul 06, 2026, 03:15 PM UTC
We have identified an issue affecting one of our internal components, which is impacting verification decision times. As a result, some verification requests may take longer than usual to receive a decision. Our team is actively working to resolve the issue as quickly as possible and minimize the impact. We apologize for the inconvenience and appreciate your patience.
- resolved Jul 06, 2026, 07:31 PM UTC
Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.