Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →

Veriff experienced a minor incident on June 30, 2026 affecting Verification Decisions and Verification Decisions and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 03:22 PM UTC
Resolved
Jun 30, 2026, 03:40 PM UTC
Duration
18m
Detected by Pingoru
Jun 30, 2026, 03:22 PM UTC

Affected components

Verification DecisionsVerification DecisionsVerification DecisionsUnidentified Component

Update timeline

  1. investigating Jun 30, 2026, 03:22 PM UTC

    We have identified an issue affecting manual verifications that may cause delays in verification decisions. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide updates as more information becomes available.

  2. identified Jun 30, 2026, 03:33 PM UTC

    The root cause of the issue has been identified. Our team is prioritized on deploying a fix.

  3. resolved Jun 30, 2026, 03:40 PM UTC

    This incident has been resolved.