Veriff experienced a minor incident on June 18, 2026 affecting Veriff Station and Veriff Station, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 02:39 PM UTC
Thank you for your patience. We have identified the components with the issue. Our team is actively investigating the root cause, and we will share a status update shortly.
- identified Jun 18, 2026, 03:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2026, 03:56 PM UTC
We identified an issue affecting the search service in Veriff Station that caused some search requests to fail and return errors. The issue has been resolved, and a fix has been deployed. We are actively monitoring the service to ensure continued stability and performance.
- resolved Jun 18, 2026, 06:59 PM UTC
Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.