Veriff incident

Our service is experiencing issues

Major Ongoing View vendor source →

Veriff is currently experiencing a major incident affecting Verification Decisions and Verification Decisions, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:06 AM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Jun 12, 2026, 02:06 AM UTC

Affected components

Verification DecisionsVerification Decisions

Update timeline

  1. investigating Jun 12, 2026, 02:06 AM UTC

    We are currently investigating potential degraded performance with Verification Decisions. Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

  2. investigating Jun 12, 2026, 02:25 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2026, 02:43 AM UTC

    The issue has been identified.

  4. monitoring Jun 12, 2026, 03:11 AM UTC

    The issue has been traced back to an upstream infrastructure outage affecting our platform. We are working closely with the provider to monitor the resolution and restore full functionality.