Veriff experienced a minor incident on October 24, 2024 affecting Veriff Station, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 24, 2024, 04:26 PM UTC
Hmm. Something seems to be up with Veriff Station. We are checking it out and will update you shortly. Sorry for the inconvenience!
- identified Oct 24, 2024, 04:43 PM UTC
We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
- monitoring Oct 24, 2024, 05:05 PM UTC
Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
- resolved Oct 24, 2024, 05:17 PM UTC
Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us. Sorry for the inconvenience!