Veriff incident

Retrospective Update

Notice Resolved View vendor source →

Veriff experienced a notice incident on April 17, 2026 affecting Verification Decisions and Verification Decisions and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 02:57 AM UTC
Resolved
Apr 17, 2026, 02:57 AM UTC
Duration
—
Detected by Pingoru
Apr 17, 2026, 02:57 AM UTC

Affected components

Verification DecisionsVerification DecisionsVerification Decisions

Update timeline

  1. resolved Apr 17, 2026, 02:57 AM UTC

    During 2026-04-16T17:04:34Z UTC - 2026-04-16T22:04:00Z UTC, POA service experienced degraded performance. The issue was identified and resolved by our team before this notification was published. System metrics have returned to normal and all services are operational.