Veriff incident

Monitoring

Major Resolved View vendor source →

Veriff experienced a major incident on March 12, 2026 affecting API and End User Flow and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 05:30 AM UTC
Resolved
Mar 12, 2026, 06:06 AM UTC
Duration
35m
Detected by Pingoru
Mar 12, 2026, 05:30 AM UTC

Affected components

APIEnd User FlowWebhooksVeriff Station

Update timeline

  1. monitoring Mar 12, 2026, 06:00 AM UTC

    We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

  2. monitoring Mar 12, 2026, 06:02 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Mar 12, 2026, 06:06 AM UTC

    Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us. Sorry for the inconvenience!