Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →

Veriff experienced a minor incident on November 18, 2024 affecting End User Flow and End User Flow, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 01:09 PM UTC
Resolved
Nov 18, 2024, 01:55 PM UTC
Duration
46m
Detected by Pingoru
Nov 18, 2024, 01:09 PM UTC

Affected components

End User FlowEnd User Flow

Update timeline

  1. investigating Nov 18, 2024, 01:09 PM UTC

    Hmm. Something seems to be up with End User Flow. We are checking it out and will update you shortly. Sorry for the inconvenience!

  2. investigating Nov 18, 2024, 01:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2024, 01:45 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 18, 2024, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Nov 18, 2024, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 18, 2024, 01:55 PM UTC

    This incident has been resolved.