Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →

Veriff experienced a minor incident on November 20, 2024 affecting Verification Decisions, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 11:11 PM UTC
Resolved
Nov 20, 2024, 11:45 PM UTC
Duration
34m
Detected by Pingoru
Nov 20, 2024, 11:11 PM UTC

Affected components

Verification Decisions

Update timeline

  1. investigating Nov 20, 2024, 11:11 PM UTC

    Hmm. Something seems to be up with Verification Decisions. We are checking it out and will update you shortly. Sorry for the inconvenience!

  2. identified Nov 20, 2024, 11:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 20, 2024, 11:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 20, 2024, 11:45 PM UTC

    This incident has been resolved.