Veriff experienced a minor incident on March 25, 2025 affecting Verification Decisions, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Verification Decisions
Update timeline
- investigating Mar 25, 2025, 02:07 PM UTC
Hmm. Something seems to be up with verification decision times. We are checking it out and will update you shortly. Sorry for the inconvenience!
- resolved Mar 25, 2025, 02:26 PM UTC
Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us. Sorry for the inconvenience!