Veriff experienced a minor incident on April 22, 2026 affecting End User Flow and Verification Decisions and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 04:12 PM UTC
Thank you for your patience. We have identified the components with the issue. Our team is actively investigating the root cause, and we will share a status update shortly.
- identified Apr 22, 2026, 04:14 PM UTC
The root cause of the issue has been identified. Our team is prioritized on deploying a fix.
- monitoring Apr 22, 2026, 04:37 PM UTC
The fix has been successfully deployed. While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability. We appreciate your patience while we verify the resolution.
- resolved Apr 22, 2026, 04:46 PM UTC
Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.