Veriff experienced a minor incident on October 6, 2025 affecting Veriff Station and Veriff Station and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 06, 2025, 12:30 PM UTC
We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
- identified Oct 06, 2025, 01:35 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 06, 2025, 01:35 PM UTC
Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
- resolved Oct 06, 2025, 02:34 PM UTC
Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us. Sorry for the inconvenience!