Veriff incident

Service Disruption - Self-Serve Verification Platform

Minor Resolved View vendor source →

Veriff experienced a minor incident on October 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 01:36 PM UTC
Resolved
Oct 29, 2025, 12:30 PM UTC
Duration
—
Detected by Pingoru
Oct 29, 2025, 01:36 PM UTC

Update timeline

  1. resolved Oct 29, 2025, 01:36 PM UTC

    We experienced a service disruption affecting the Self-Serve customers. During the 20-minute period, customers may have experienced delays or inability to process identity verification requests. This incident has been resolved, and the root cause is identified. For anything else, please contact us. Sorry for the inconvenience!