Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →

Veriff experienced a minor incident on January 15, 2026 affecting Verification Decisions, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 06:50 PM UTC
Resolved
Jan 15, 2026, 08:05 PM UTC
Duration
1h 15m
Detected by Pingoru
Jan 15, 2026, 06:50 PM UTC

Affected components

Verification Decisions

Update timeline

  1. investigating Jan 15, 2026, 06:50 PM UTC

    We are currently investigating an issue that could be impacting decision time

  2. resolved Jan 15, 2026, 08:05 PM UTC

    This incident has been resolved.