Veriff incident

Our service is experiencing issues

Notice Resolved View vendor source →

Veriff experienced a notice incident on February 13, 2026 affecting Verification Decisions, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 08:41 PM UTC
Resolved
Feb 14, 2026, 01:13 AM UTC
Duration
4h 32m
Detected by Pingoru
Feb 13, 2026, 08:41 PM UTC

Affected components

Verification Decisions

Update timeline

  1. investigating Feb 13, 2026, 08:41 PM UTC

    We are currently investigating this issue.

  2. identified Feb 13, 2026, 09:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 13, 2026, 09:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2026, 01:13 AM UTC

    This incident has been resolved.