Veriff incident

Our service is experiencing issues

Notice Resolved View vendor source →

Veriff experienced a notice incident on February 24, 2026 affecting Verification Decisions and Veriff Station, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 05:04 PM UTC
Resolved
Feb 24, 2026, 10:59 PM UTC
Duration
5h 55m
Detected by Pingoru
Feb 24, 2026, 05:04 PM UTC

Affected components

Verification DecisionsVeriff Station

Update timeline

  1. identified Feb 24, 2026, 05:04 PM UTC

    Due to an issue with one of our components, some sessions may experience a delay in receiving a decision. We have identified the cause and are currently working on a fix.

  2. monitoring Feb 24, 2026, 07:15 PM UTC

    Decision processing has returned to normal, and no further delays are currently observed. We will continue monitoring to ensure ongoing stability.

  3. monitoring Feb 24, 2026, 07:15 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 24, 2026, 10:59 PM UTC

    This incident has been resolved.