Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →

Veriff experienced a minor incident on February 25, 2026 affecting Verification Decisions and Verification Decisions, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 02:07 PM UTC
Resolved
Feb 25, 2026, 03:25 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 25, 2026, 02:07 PM UTC

Affected components

Verification DecisionsVerification Decisions

Update timeline

  1. investigating Feb 25, 2026, 02:07 PM UTC

    We have identified an issue affecting our services that may result in increased decision processing times.

  2. monitoring Feb 25, 2026, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 03:25 PM UTC

    This incident has been resolved.