Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →
Started
Mar 18, 2026, 04:58 PM UTC
Resolved
Mar 18, 2026, 06:45 PM UTC
Duration
1h 46m
Detected by Pingoru
Mar 18, 2026, 04:58 PM UTC

Affected components

End User FlowEnd User FlowEnd User FlowVerification DecisionsVerification DecisionsVerification Decisions

Update timeline

  1. investigating Mar 18, 2026, 04:58 PM UTC

    Hmm. Something seems to be up with Verification Flow We are checking it out and will update you shortly. Sorry for the inconvenience!

  2. investigating Mar 18, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 18, 2026, 05:13 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 18, 2026, 05:18 PM UTC

    We are continuing to investigate this issue.

  5. identified Mar 18, 2026, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 18, 2026, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 18, 2026, 06:45 PM UTC

    This incident has been resolved.

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