Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →
Started
Mar 25, 2026, 12:00 PM UTC
Resolved
Mar 25, 2026, 01:36 PM UTC
Duration
1h 36m
Detected by Pingoru
Mar 25, 2026, 12:00 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating Mar 25, 2026, 12:00 PM UTC

    Hello! We have identified ongoing issues with our AML Screening webhooks, for which updated screening results do not contain any information on the found matches; Our teams are investigating the root cause of the issue and will start working on a fix as soon as possible. Sorry for the inconvenience and we will keep you updated!

  2. identified Mar 25, 2026, 12:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 25, 2026, 01:35 PM UTC

    The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

  4. resolved Mar 25, 2026, 01:36 PM UTC

    This incident has been resolved.

Looking to track Veriff downtime and outages?

Pingoru polls Veriff's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Veriff reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Veriff alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Veriff for free

5 free monitors · No credit card required