Veriff experienced a minor incident on March 25, 2026 affecting Webhooks, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Webhooks
Update timeline
- investigating Mar 25, 2026, 12:00 PM UTC
Hello! We have identified ongoing issues with our AML Screening webhooks, for which updated screening results do not contain any information on the found matches; Our teams are investigating the root cause of the issue and will start working on a fix as soon as possible. Sorry for the inconvenience and we will keep you updated!
- identified Mar 25, 2026, 12:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 25, 2026, 01:35 PM UTC
The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
- resolved Mar 25, 2026, 01:36 PM UTC
This incident has been resolved.