Veriff incident

Our service is experiencing issues

Minor Resolved View vendor source →
Started
Apr 20, 2026, 09:04 AM UTC
Resolved
Apr 20, 2026, 09:32 AM UTC
Duration
28m
Detected by Pingoru
Apr 20, 2026, 09:04 AM UTC

Affected components

Verification Decisions

Update timeline

  1. investigating Apr 20, 2026, 09:04 AM UTC

    We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected. We will provide an update on our findings as soon as possible.

  2. identified Apr 20, 2026, 09:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 20, 2026, 09:20 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 20, 2026, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 20, 2026, 09:32 AM UTC

    This incident has been resolved.

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