Resolved after 7 days 19 hours, affecting Camera app, on November 11, 2024.
A fix has been implemented in our cloud and we are monitoring the solution, no need to update your camera. We apologies for the inconvenience
Affected components
Update timeline
- investigating Nov 12, 2024, 12:56 PM UTC
We're investigating a bug that recordings do not always get assigned to the team selected in the Veo Camera App. Recordings will still upload and can be assigned from the clubhouse. We apologies for the inconvenience.
- identified Nov 14, 2024, 03:46 PM UTC
We've identified the cause and are working on a fix in the next firmware update
- monitoring Nov 15, 2024, 01:33 PM UTC
A fix has been implemented in our cloud and we are monitoring the solution, no need to update your camera. We apologies for the inconvenience
- resolved Nov 19, 2024, 08:20 AM UTC
This incident has been resolved
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