Vend experienced a minor incident on July 29, 2026, lasting 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 29, 2026, 12:55 AM UTC
We are currently investigating an issue where some merchants may experience their Back Office Dashboard reports not updating with the latest data. Our Development team is aware of the issue and is actively investigating the root cause. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
- monitoring Jul 29, 2026, 01:26 AM UTC
A fix has been implemented, and we are currently monitoring the results to ensure the issue has been resolved successfully. We appreciate your patience while we continue to verify the stability of the fix. We will provide another update once monitoring has been completed or if we identify any further issues.
- resolved Jul 29, 2026, 01:42 AM UTC
The issue affecting Back Office Dashboard reports not updating has now been resolved. Our team has verified that the fix has been successfully implemented, and dashboard data is updating as expected.