Vend incident

App version 6.22.0 on iPads with a non-English language setting are unable to open registers.

Minor Resolved View vendor source →

Vend experienced a minor incident on August 7, 2026, lasting 4d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 01:59 PM UTC
Resolved
Aug 11, 2026, 08:43 PM UTC
Duration
4d 6h
Detected by Pingoru
Aug 07, 2026, 01:59 PM UTC

Update timeline

  1. investigating Aug 07, 2026, 01:59 PM UTC

    We're aware of an issue where retailers using app version 6.22 on iPads with a non-English language setting are unable to open registers. We're actively working on a fix and will provide updates as they become available.

  2. identified Aug 07, 2026, 02:07 PM UTC

    We've identified the issue preventing registers from opening on app version 6.22 for iPads using a non-English language setting. We're working on a fix and will share updates as they become available.

  3. monitoring Aug 10, 2026, 01:38 PM UTC

    We have released version 6.22.1 that restores the capability to open the register on iPad.

  4. resolved Aug 11, 2026, 08:43 PM UTC

    This incident is now resolved, registers can be open again from X-Series iOS client for non-English language.