Vend incident

Lightspeed eCom (E-Series): Some storefronts have degraded performance

Major Resolved View vendor source →

Vend experienced a major incident on August 7, 2026, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 07:18 PM UTC
Resolved
Aug 07, 2026, 07:34 PM UTC
Duration
16m
Detected by Pingoru
Aug 07, 2026, 07:18 PM UTC

Update timeline

  1. investigating Aug 07, 2026, 07:18 PM UTC

    One of our servers is having problems since August 7, 06:51 UTC. This causes some of the storefronts to open slowly. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 30 minutes.