Vend experienced a notice incident on June 10, 2026, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 10, 2026, 04:11 PM UTC
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
- identified Jun 10, 2026, 04:44 PM UTC
We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.
- monitoring Jun 10, 2026, 08:09 PM UTC
We have implemented a fix and will continue to monitor the situation.
- resolved Jun 10, 2026, 08:27 PM UTC
This incident has been resolved.