Vend incident

K-Series: degraded performance processing payments via Lightspeed Payments

Minor Resolved View vendor source →

Vend experienced a minor incident on June 4, 2026, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 11:51 AM UTC
Resolved
Jun 04, 2026, 02:01 PM UTC
Duration
2h 10m
Detected by Pingoru
Jun 04, 2026, 11:51 AM UTC

Update timeline

  1. investigating Jun 04, 2026, 11:51 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 11:53 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2026, 12:06 PM UTC

    We are currently experiencing an issue with integrated payments initiated through the POS system. As a workaround, payments can still be processed using standalone mode: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments

  4. monitoring Jun 04, 2026, 01:19 PM UTC

    A fix has been implemented, and we are currently monitoring the results.

  5. resolved Jun 04, 2026, 02:01 PM UTC

    The issue affecting integrated payments has been resolved.