Veeva experienced a major incident on July 20, 2026 affecting VV2-2098 and Vault-EU PODs and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
VV2-2098Vault-EU PODsVeeva VaultVeeva VaultVault-EU PODsVault-EU PODsVeeva VaultVeeva VaultVV2-2098Vault-EU PODs
Update timeline
- identified Jul 20, 2026, 01:15 PM UTC
Veeva Vault POD VV2-2098 is currently experiencing a service disruption. Veeva engineering teams are working to return the service to normal as quickly as possible.
- resolved Jul 20, 2026, 01:27 PM UTC
Affected Veeva Vault PODs are now fully available with all services operating normally.