Veeam incident
Intermittent backup and restore errors for customers in US
Veeam experienced a minor incident on July 23, 2026 affecting Azure - Asia Pacific and M365 - Asia Pacific and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 05:13 PM UTC
Status: Investigating Due to Azure networking issues in the West US region, some customer may experience intermittent backup and restore failures or delays. Azure has implemented mitigations and is monitoring recovery; we are continuing to assess impact and will provide updates as more information becomes available. Affected components Azure - Europe, Middle East & Africa (Partial outage) Azure - Asia Pacific (Partial outage) Salesforce - Europe, Middle East & Africa (Partial outage) M365 - Europe, Middle East & Africa (Partial outage) Salesforce - Asia Pacific (Partial outage) M365 - Americas (Partial outage) Entra - Americas (Partial outage) Entra - Asia Pacific (Partial outage) Azure - Americas (Partial outage) M365 - Asia Pacific (Partial outage) Salesforce - Americas (Partial outage) Vault for Azure (Partial outage) Entra - Europe, Middle East & Africa (Partial outage)
- resolved Jul 23, 2026, 08:41 PM UTC
Status: Resolved Microsoft has mitigated the Azure issue affecting the West US region. We have confirmed that backup and restore services are now functioning as expected for customers. If you experience any further issues, please contact Support. Affected components Azure - Americas (Operational) Azure - Europe, Middle East & Africa (Operational) Azure - Asia Pacific (Operational) Salesforce - Europe, Middle East & Africa (Operational) M365 - Asia Pacific (Operational) Salesforce - Americas (Operational) Salesforce - Asia Pacific (Operational) Entra - Europe, Middle East & Africa (Operational) M365 - Europe, Middle East & Africa (Operational) M365 - Americas (Operational) Vault for Azure (Operational) Entra - Americas (Operational) Entra - Asia Pacific (Operational)