Resolved after 2 days 9 hours, on September 22, 2026.
We have identified that there were issues with our cloud provider, we are currently monitoring and our systems appear to be stable.
Update timeline
- investigating Sep 22, 2026, 11:21 PM UTC
We are currently investigating intermittent outage affecting login to VALR
- monitoring Sep 23, 2026, 12:02 AM UTC
We have identified that there were issues with our cloud provider, we are currently monitoring and our systems appear to be stable.
- resolved Sep 25, 2026, 08:35 AM UTC
This incident has been resolved.
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Amazon Web Services