Resolved after 5 hours 57 minutes, affecting Virtual Private Networks, on November 2, 2026.
The Cisco VPN outage has been resolved. Please contact the Service Desk if you experience any more issues.
Affected components
Update timeline
- investigating Nov 02, 2026, 03:37 PM UTC
We are investigating reports of a Cisco VPN outage. Users are recommended to use the Global Protect VPN. Updates will be provided as we learn more.
- identified Nov 02, 2026, 03:56 PM UTC
VPN users are encouraged to use Global Protect to connect. Please see vpn.uvu.edu for download instructions. The following URLs may be used to connect: - access.uvu.edu - Campus VPN - vpn.uvu.edu - DC VPN
- monitoring Nov 02, 2026, 04:29 PM UTC
A fix has been applied and VPN access should be available. We will continue to monitor the service closely.
- resolved Nov 02, 2026, 09:35 PM UTC
The Cisco VPN outage has been resolved. Please contact the Service Desk if you experience any more issues.
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