Uscreen Outage History

Uscreen is up right now

Uscreen had 11 outages in the last 2 years totaling 19h 39m of downtime — averaging 0.5 incidents per month.

There were 11 Uscreen outages since August 9, 2025 totaling 19h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.uscreen.tv

Major July 14, 2026

Errors In Video Playback

Detected by Pingoru
Jul 14, 2026, 05:59 PM UTC
Resolved
Jul 14, 2026, 08:22 PM UTC
Duration
2h 23m
Affected: Uscreen Video on DemandUscreen Live Streaming
Timeline · 4 updates
  1. investigating Jul 14, 2026, 05:59 PM UTC

    A third-party CDN partner is experiencing issues that are causing video playback errors. Some videos may not play as expected. We're in close communication with our CDN partner and will provide updates as we have them.

  2. investigating Jul 14, 2026, 05:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 14, 2026, 06:09 PM UTC

    Our third-party CDN partner has implemented a fix and is currently monitoring the results. We're continuing to watch video playback closely and will confirm once we see full resolution.

  4. resolved Jul 14, 2026, 08:22 PM UTC

    This incident has been resolved. Our CDN partner confirmed the fix, and video playback has returned to normal. We appreciate your patience while this was being resolved.

Read the full incident report →

Minor May 3, 2026

Degraded performance — Admin and Storefronts

Detected by Pingoru
May 03, 2026, 03:17 PM UTC
Resolved
May 03, 2026, 03:40 PM UTC
Duration
22m
Affected: Admin PortalStorefront
Timeline · 4 updates
  1. investigating May 03, 2026, 03:17 PM UTC

    We're seeing reports of intermittent errors and slower-than-usual load times affecting admin dashboards and storefronts. Our team is currently investigating.

  2. identified May 03, 2026, 03:25 PM UTC

    Our engineering team has identified the cause of the slowness and intermittent errors affecting admin dashboards and storefronts, and is actively implementing a resolution.

  3. monitoring May 03, 2026, 03:28 PM UTC

    A fix has been implemented, and we're currently seeing full restoration of services across admin dashboards and storefronts. Our team will continue to monitor closely to ensure stability.

  4. resolved May 03, 2026, 03:40 PM UTC

    This incident has been resolved. Services across admin dashboards and storefronts are fully restored and operating normally. Thank you for your patience while our engineering team worked through this.

Read the full incident report →

Notice April 12, 2026

Partial Service Degradation - Resolved

Detected by Pingoru
Apr 12, 2026, 06:42 PM UTC
Resolved
Apr 12, 2026, 06:42 PM UTC
Duration
—
Affected: Admin PortalStorefront
Timeline · 1 update
  1. resolved Apr 12, 2026, 06:42 PM UTC

    We experienced a brief service disruption lasting approximately 2 minutes. The issue has been fully resolved and all systems are operating normally. We apologize for any inconvenience caused.

Read the full incident report →

Minor February 23, 2026

Video Upload Failures

Detected by Pingoru
Feb 23, 2026, 02:35 PM UTC
Resolved
Feb 23, 2026, 04:43 PM UTC
Duration
2h 8m
Affected: Uscreen Video on Demand
Timeline · 3 updates
  1. investigating Feb 23, 2026, 02:35 PM UTC

    We’re monitoring an issue with a third-party provider that may impact video uploads. Some customers may see upload failures while the provider works to restore normal service. Our team is tracking this closely and will post an update as soon as we have more details.

  2. monitoring Feb 23, 2026, 02:56 PM UTC

    The third-party provider has implemented a fix and is currently monitoring results. We’re continuing to monitor on our side as well, and we’ll share another update as soon as we can confirm full resolution.

  3. resolved Feb 23, 2026, 04:43 PM UTC

    The third-party provider has confirmed that the earlier issue has been resolved. Video uploads are now being processed normally.

Read the full incident report →

Minor February 10, 2026

Slow loading or errors on Uscreen subdomain storefronts

Detected by Pingoru
Feb 10, 2026, 05:43 PM UTC
Resolved
Feb 10, 2026, 08:36 PM UTC
Duration
2h 53m
Affected: Storefront
Timeline · 2 updates
  1. identified Feb 10, 2026, 05:43 PM UTC

    We're aware that some storefronts hosted on Uscreen subdomains may be experiencing slow load times or intermittent errors. This is due to an issue with one of our third-party providers. Our team is actively monitoring the situation. We'll post an update here as soon as we have more information from the 3rd party provider.

  2. resolved Feb 10, 2026, 08:36 PM UTC

    Our third-party partner has resolved the issue, and our team continues to monitor for any changes. All storefronts are operational.

Read the full incident report →

Minor January 15, 2026

Brief Performance Degradation Due to DDoS Attack

Detected by Pingoru
Jan 15, 2026, 05:17 AM UTC
Resolved
Jan 15, 2026, 05:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 15, 2026, 05:17 AM UTC

    We experienced a brief performance degradation due to a DDoS attack that impacted platform performance for approximately 4 minutes. Our team responded quickly, mitigated the attack, and deployed additional protections to prevent further impact. Performance has been fully restored and remains stable. Thank you for your patience.

Read the full incident report →

Minor September 18, 2025

Errors In Video and Livestream playback

Detected by Pingoru
Sep 18, 2025, 05:09 PM UTC
Resolved
Sep 18, 2025, 06:35 PM UTC
Duration
1h 25m
Affected: Uscreen Video on DemandUscreen Live Streaming
Timeline · 5 updates
  1. investigating Sep 18, 2025, 05:09 PM UTC

    A third-party CDN partner is experiencing issues that are causing video playback errors. Some videos and livestreams may not play as expected. We're in close communication with our CDN partner and will provide updates as we have them.

  2. identified Sep 18, 2025, 05:11 PM UTC

    Our CDN partner has identified the issue causing video playback errors. They are currently working on implementing a fix. Some videos and livestreams may still not play as expected while the fix is being deployed. We will continue to provide updates as we receive them.

  3. monitoring Sep 18, 2025, 05:39 PM UTC

    Our CDN partner has implemented a fix for the video playback errors. We are currently monitoring to ensure videos and livestreams are functioning normally. We will provide a final update once we confirm the issue is fully resolved.

  4. monitoring Sep 18, 2025, 05:39 PM UTC

    Our CDN partner has implemented a fix for the video playback errors. We are currently monitoring to ensure videos and livestreams are functioning normally. We will provide a final update once we confirm the issue is fully resolved.

  5. resolved Sep 18, 2025, 06:35 PM UTC

    The video playback issues have been fully resolved. Our CDN partner's fix has been successfully implemented and we have confirmed that videos and livestreams are functioning normally.

Read the full incident report →

Major August 9, 2025

Partial outage: delayed access granting after purchase

Detected by Pingoru
Aug 09, 2025, 03:00 AM UTC
Resolved
Aug 09, 2025, 04:45 AM UTC
Duration
1h 44m
Affected: Admin PortalStorefront
Timeline · 4 updates
  1. investigating Aug 12, 2025, 11:54 AM UTC

    Some functionality such as granting access after a purchase or content moderation of newly uploaded videos is working with significant delays.

  2. identified Aug 12, 2025, 11:55 AM UTC

    Our team identified a scaling issue of the background job processing system: more tasks were created than the job could process.

  3. monitoring Aug 12, 2025, 11:56 AM UTC

    All systems have since recovered and are operating normally, the service was successfully scaled. We are monitoring the system.

  4. resolved Aug 12, 2025, 11:58 AM UTC

    This incident has been resolved.

Read the full incident report →