Resolved after 47 minutes, affecting FedEx API, on October 27, 2023.
FedEx error rates have dropped to normal levels. If you're still encountering issues, please try refreshing your page or reaching out to Support. Thank you!
Affected components
Update timeline
- identified Oct 27, 2023, 05:26 PM UTC
FedEx's API is experiencing a high error rate which may lead to the inability to purchase FedEx shipping labels. We're monitoring and awaiting further communication from EasyPost & FedEx on this outage.
- monitoring Oct 27, 2023, 05:33 PM UTC
FedEx API Error rates appear to be dropping, though you may still experience occasional issues fetching rates. We're continuing to monitor the FedEx API for any changes.
- monitoring Oct 27, 2023, 05:41 PM UTC
FedEx API Error rates are increasing and you may find it difficult to receive FedEx rates & print labels. We continue to monitor this situation and will provide further updates as we have them.
- monitoring Oct 27, 2023, 05:58 PM UTC
FedEx API error rates are dropping once more. We'll continue to monitor for any additional issues.
- resolved Oct 27, 2023, 06:14 PM UTC
FedEx error rates have dropped to normal levels. If you're still encountering issues, please try refreshing your page or reaching out to Support. Thank you!
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