Upright Labs experienced a major incident on August 27, 2026 affecting EasyPost API, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 27, 2026, 05:29 PM UTC
EasyPost is experiencing a higher than normal error rate which can cause a failure to generate shipping rates in Lister. We're monitoring EasyPost's status page and will provide updates as we know more.
- identified Aug 27, 2026, 05:32 PM UTC
EasyPost has identified the issue and has implemented a fix. The error rate is dropping and shipping rates should start generating more consistently soon.
- monitoring Aug 27, 2026, 05:52 PM UTC
EasyPost's error rate has returned to normal levels. Shipping rates should be generating as normal, though it may take a little bit longer to generate than usual. We're continuing to monitor the situation.
- resolved Aug 27, 2026, 06:24 PM UTC
EasyPost's response rates have also returned to normal. Shipping rates should be generating as expected. If you continue to encounter any issues, please reach out to our support team via chat or email!