Upright Labs incident

EasyPost API Service Disruption

Resolved after 46 minutes, affecting EasyPost API, on May 11, 2026.

resolved May 11, 2026, 05:16 PM UTC

EasyPost has indicated that all systems are operational and the incident has been resolved. If you continue to experience issues returning shipping rates or purchasing postage, please refresh the shipping page. If you encounter additional difficulties, please reach out to our support team. Thank you!

Started
May 11, 2026, 04:29 PM UTC
Resolved
May 11, 2026, 05:16 PM UTC
Duration
46m
Detected by Pingoru
May 11, 2026, 04:29 PM UTC

Affected components

EasyPost API

Update timeline

  1. investigating May 11, 2026, 04:29 PM UTC

    We are receiving increased reports of issues with the EasyPost API. This is resulting in inability to return rates and purchase shipping labels. We are monitoring this EasyPost disruption. We will provide updates as we learn more.

  2. identified May 11, 2026, 04:33 PM UTC

    EasyPost has identified the intermittent issues with their API endpoints, and they are currently investigating this issue. We will continue to monitor and provide regular updates until this is resolved.

  3. monitoring May 11, 2026, 04:54 PM UTC

    EasyPost has indicated a fix has been implemented and they are monitoring the results. EasyPost API failure rates have decreased, and call response time is improving. If you still encounter issues purchasing labels, please try to refresh the shipping page. We will continue to monitor.

  4. resolved May 11, 2026, 05:16 PM UTC

    EasyPost has indicated that all systems are operational and the incident has been resolved. If you continue to experience issues returning shipping rates or purchasing postage, please refresh the shipping page. If you encounter additional difficulties, please reach out to our support team. Thank you!

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