Upright Labs incident

System slowness and connectivity issues

Resolved after 2 hours 41 minutes, affecting Lister and Link, on June 18, 2026.

monitoring Jun 18, 2026, 05:49 PM UTC

Lister and Link are fully operational, and the incident has been resolved. If you have any additional questions, please reach out to our support team.

Started
Jun 18, 2026, 03:09 PM UTC
Resolved
Jun 18, 2026, 05:50 PM UTC
Duration
2h 41m
Detected by Pingoru
Jun 18, 2026, 03:09 PM UTC

Affected components

ListerLink

Update timeline

  1. investigating Jun 18, 2026, 03:09 PM UTC

    Our developers are currently investigating reports of system slowness and page timeouts loading pagers of Lister and Link.

  2. identified Jun 18, 2026, 03:12 PM UTC

    Our developers have identified that Lister is experiencing issues connecting with AWS. This is resulting in site timeouts, and slow loading times on pages of Lister and the Link app. We are investigating, and we will share more details as soon as there is an update.

  3. identified Jun 18, 2026, 04:07 PM UTC

    Connectivity issues have stabilized and site timeouts are reduced. Our developers are continuing to work on the issue. We will post additional updates as soon as we have more information.

  4. monitoring Jun 18, 2026, 04:45 PM UTC

    We have downgraded this incident's severity, as connectivity issues have reduced and slow loading of pages has improved. Our developers are continuing to monitor. We will post additional updates as soon as we have more information.

  5. monitoring Jun 18, 2026, 05:49 PM UTC

    Lister and Link are fully operational, and the incident has been resolved. If you have any additional questions, please reach out to our support team.

  6. resolved Jun 18, 2026, 05:50 PM UTC

    This incident has been resolved.

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