Upright Labs incident

EasyPost API Experiencing Issues

Resolved after 4 hours 56 minutes, affecting EasyPost API, on July 23, 2026.

resolved Jul 23, 2026, 08:05 PM UTC

EasyPost is indicating network connectivity has been fully restored with their hosting provider. Rates should be populating consistently within Lister's shipping features. If you continue to experience any issues, please reach out to our Support Team though email or chat. Thank you!

Started
Jul 23, 2026, 03:08 PM UTC
Resolved
Jul 23, 2026, 08:05 PM UTC
Duration
4h 56m
Detected by Pingoru
Jul 23, 2026, 03:08 PM UTC

Affected components

EasyPost API

Update timeline

  1. identified Jul 23, 2026, 03:08 PM UTC

    EasyPost has indicated they're experiencing API & connectivity issues, which will affect shipping rate generation and purchasing within Lister. We are monitoring their status and will update as more information becomes available.

  2. identified Jul 23, 2026, 03:39 PM UTC

    EasyPost has identified the issue as an internal networking issue. They continue to investigate and work towards a resolution.

  3. identified Jul 23, 2026, 04:29 PM UTC

    The EasyPost team are in communication with their hosting provider to assist in a resolution.

  4. identified Jul 23, 2026, 04:40 PM UTC

    EasyPost's hosting provider is actively working on the connectivity issue. They do not currently have an estimated time for service to be restored. We will continue to update as more information becomes available. If you have any questions, please reach out to our Support Team via email or chat.

  5. monitoring Jul 23, 2026, 06:42 PM UTC

    EasyPost has indicated services are starting to resume. Shipping rates should start populating in Lister. We'll continue to monitor the situation.

  6. resolved Jul 23, 2026, 08:05 PM UTC

    EasyPost is indicating network connectivity has been fully restored with their hosting provider. Rates should be populating consistently within Lister's shipping features. If you continue to experience any issues, please reach out to our Support Team though email or chat. Thank you!

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